Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 3 reasons:

To process any order that you place with us (via the Camellia’s Tea House Online Shop).
To enable us to supply you with any other information or offers shown on our website that you specifically ‘opt into’
To provide you with the best possible service.

We will not e-mail or mail you in the future unless you have given us your prior consent.

We will always give you the opportunity to refuse any marketing email or mail from us in the future. If you wish to be removed from our mailing list, please send us a written confirmation at the address shown at the bottom of this Privacy Statement. It would be helpful if you could provide us with your name and address so that we can process your request as quickly as possible.

The nature of the information we will collect about you includes your name, address, phone number and email address. We will not keep any of your financial details.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us at info@camelliasteahouse.com. If you find any inaccuracies we will delete or correct it promptly.

We do not sell or rent any personal data submitted by visitors to our site to any third parties.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

We may use marketing companies to contact you to undertake customer satisfaction surveys, invite you to provide product reviews or for market research.

Links from this site may take you to sites not covered by our Privacy Policy. We recommend you check their privacy policies yourself before submitting any personal information.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

– Facebook: https://www.facebook.com/settings/?tab=ads

– Google: https://www.google.com/settings/ads/anonymous

– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

If you want to know what information we collect and hold about you, please write to us at:
Camellia’s Tea House
Unit 4 Saxon Business Centre
Windsor Avenue
London SW19 2RR

Camellia’s Tea House is the data controller of your Information for the purposes of the Act.